Frequently Asked Questions

Everything you need to know about your CYCPLUS cycling gear and orders.

What is the typical shipping time for CYCPLUS products?

Most orders are processed within 1-2 business days. Depending on your location, international shipping usually takes between 7 to 15 business days. You will receive a tracking number via email as soon as your package departs our warehouse.

Do CYCPLUS electric pumps come with a warranty?

Yes, all CYCPLUS products, including our portable tire inflators and GPS computers, come with a standard 1-year limited warranty covering manufacturing defects and hardware malfunctions under normal use.

What is your return policy for cycling accessories?

We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange process.

Are the CYCPLUS GPS computers compatible with third-party apps like Strava?

Absolutely. Our GPS bike computers allow you to sync your ride data seamlessly with the CYCPLUS app, which supports data export and synchronization with popular platforms like Strava and TrainingPeaks.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience for all our customers.

Can I use the AS2 Pro pump for car tires as well as bike tires?

While our portable pumps are primarily optimized for high-pressure bicycle tires (Presta and Schrader valves), they can be used for emergency top-offs on car tires. However, for full car tire inflation, we recommend using a heavy-duty automotive compressor.